Staff training
makes a vital contribution to changing attitudes, developing skills, setting standards and generating ideas. Authentica
training is delivered by trainers who have also worked as consultants to a wide range of manufacturing and service industries.
The wealth of experience they have accumulated, together with an accomplished style of delivery, ensures that they provide
targeted and effective training. Authentica trainers have helped countless companies develop management systems, motivate
staff and bring about culture change. Course content is reviewed and adapted frequently, to meet the ever-changing requirements
of a competitive manufacturing and servicing environment. The style of delivery is consistently excellent.
Authentica Technical
Courses
‘Basic’
Level
‘Everyday Hygiene’
– 2 to 3 hours according to requirements*
The Authentica
‘Every-Day Hygiene’ is a basic hygiene course designed to precisely meet the needs of ‘hygiene sensitive’
industries such as food packaging manufacture, logistics, and laundries. In order to raise commitment throughout an
organisation, the course is often attended by managers, sales personnel and office-based staff, together with production staff.
The course concludes with a multiple-choice test, and a certificate can be issued to participants.
‘Intermediate’
Level
Hygiene in
Practice- 2 days*
A two-day certificated course, the
Authentica Hygiene in Practice course is matched to the needs of supervisors and team leaders (and equivalent). It is
an interactive, practical course run on-site for a minimum of six and a maximum of twelve. Course content is flexible, and
timing of delivery can be matched to meet the needs of individual companies and their staff.
Supervising for Assured Hygiene- 1 day*
A highly interactive one-day course designed to equip team
leaders (and others with day-to-day responsibility for overseeing staff) as role models and mentors in hygiene-sensitive production
environments. The course deals with the essentials of hygiene, and how these can be communicated. Emphasis is
placed on meeting company and customer expectations, making hygiene a 'built in' rather than 'added on' issue.
‘Advanced’
Level
Hygiene Management Skills –
3.5 days
This Authentica
course imparts broadly based practical knowledge of the application of hygiene and consumer safety controls as part
of a management system. Perhaps more importantly, it develops confidence in that knowledge. It is held at a number
of venues around the UK and can also be provided at client premises, or other choice of venue, by arrangement.
The course is of particular benefit to managers developing or responsible for operating, management systems to comply
with the requirements of the BRC/IoP Packaging
Standard or the BRC Global Standard - Consumer Products. It is an examined and certificated course that enjoys wide
recognition and acceptance. For current information click here
Specific
Skills Courses
Training for Trainers –
2.5 days
A course for personnel with responsibility for delivering
training to staff within their own company, and others wishing to develop their training technique. The theory and practice
of training is covered to help participants plan and deliver effective and credible training. The course is normally held at a venue in the West
Midlands, but can also be held on company or group premises or choice of venue. Note that prospective participants may wish
to become an approved Authentica trainer for the Authentica ‘Everyday Hygiene’ course. For further information
about approved trainer status, contact Janis Dutton at the email address given on the home page, or telephone +44
(0)1902 850044 .
For current information about this course, click here
HACCP for the manufacturing industries
- 1 day
A sophisticated
programme of activities and exercises, linked to tuition in theoretical aspects, which enables participants to develop a credible
and auditable HACCP study and system. The emphasis is on the practical implementation of HACCP in a production environment.
The training is supported by the provision of authoritative information and model documentation on CD ROM provided free of
further charge.
For current information about this course, click here
Authentica Personal
Development Training Courses
Personal development
is a continual process throughout an individual’s working life. A person’s full potential can only be realised
in a working environment that nurtures and encourages self-improvement. Training that is directed towards encouraging
this has to be both challenging and sympathetic. This can be achieved best by trainers with the requisite interpersonal
skills, an intuitive approach, and long experience. Authentica courses are offered on this basis, for delivery to the
most demanding and progressive of companies.
Interpersonal
Skills
BRC Certification; ‘A briefing
for sales people’ – 1 day*
If your company
has achieved, or is about to achieve, certification to one of the BRC Standards then you can maximise the commercial benefits
by ensuring that your sales people properly understand the relevant standard, and the customer benefits it brings. This
short course adds credibility to your company’s image by ensuring that your message about BRC Certification is both
accurate and realistic. It is relevant for staff in contact with clients and prospects by telephone, or ‘on the
road’.
Confidence Building for Presentations
- 2 days*
For staff whose
job involves, or is likely to involve, making presentations this is a concise, practise-based course. It is suitable
both for those new to making presentations, and for those with some experience. The course encourages trainees to develop
a style of presentation to match their own individual personality, skills and abilities. Normally it is provided as
a bespoke course for groups of staff from one employer.
Facilitating Change – 2 days*
Many courses
dealing with change are directed towards helping the participant adjust to the dynamics of working life. This Authentica
course offers a different approach, placing emphases on building skills in gaining acceptance of change. Whilst change
is generally triggered by senior management, its implementation is often left to those responsible for day-to-day operations.
This requires commitment, understanding and, above all, effective communication. The course is normally company-specific.
The nature of any change or changes contemplated is taken into account when individual courses are prepared. Issues
can include the introduction of new working rules (for example hygiene controls), re-deployment and task changes, and revised
organisational arrangements.
“The
Essentials ”
a series of ½ day of personal development events from Authentica
Authentica has created a series of 3-hour personal development events that deal with a range of essential
management skills ‘in a nutshell’. The first of these will become
available shortly -
“The Essentials of Staff Motivation”
If your job involves managing and motivating others, this event can help you. With a minimum of theory, but lots of practical and workable solutions, the Authentica ‘Essentials’
philosophy ensures that there is something for managers from all levels and experience.
“The Essentials of Handling Difficult
Behaviour”
Difficult behaviour can take many forms. Dealing
with it requires confidence in your ability to retain control and find a credible resolution.
This topic is often dealt with at the psychological level. Authentica
‘Essentials’ deals with what you should actually do about it.
Practical
Skills
Report Writing – 1 day
Effective report
writing demands the adoption of a simple literary style, and a structured approach. This course is an introduction to
the topic, but can be valuable to more experienced report-writers who are interested in reviewing their technique. Participants
must have some familiarity with word processing applications (computers are available for participants at the course venue).
The course includes guidance on how word processing software can assist with layout, style and grammar.
Inspection and Auditing - 2 days*
This certificated
course, which is appropriate for supervisors and managers, is intended as preparation for both internal and external (supplier)
inspections and audits. It addresses both practical and theoretical issues. Topics include; planning an inspection
or audit, the structured approach, recording and reporting, and effective follow-up. The practical nature of this course
makes on-site activities essential, and a suitable venue must be available. There is an optional one-hour examination.
Note
-
Courses marked with *
are normally held as ‘closed’ courses for an individual company or group of companies, in a suitable training
room on site or a venue of the client’s choice. Other courses are held from time to time according to demand;
please contact us for latest dates.
